Working with an independent/private board certified patient advocate helps you navigate the complexities of today’s healthcare system with a focus solely on meeting your needs and goals.

With the guidance, resources, and advocacy services Beacon Patient Solutions LLC provides, our clients are equipped to make informed decisions about their care or that of their loved one.

We work with you to offer a personalized combination of services that meet your needs and reflect your values.

Consultation & Guidance Services:

Consultations: 30 Minute Or 60 Minute Consultations

There are many ways healthcare consumers can benefit from working with an independent patient advocate. We often work with clients over weeks or months to help them reach their healthcare advocacy goals. Sometimes, the opportunity to ask questions or talk through a healthcare situation is the only immediate service a prospective client may initially need.

To assist, we offer the opportunity to schedule a consultation or consultations to meet that need.

Only Individual consultation time is included patient advocacy consultation (30 or 60 minute). Additional fees apply for any requested post-consultation work for research, referrals, patient education, and resources. Post-consultation work will be billed at our hourly rate.


We’ll work with you to identify, prepare, compile, and organize your healthcare advocacy goals, priorities, needs and organize all your important documents (PLAN). Creating your PLAN will give you the peace of mind to know that your important paperwork, support system, and other resources are in place.

Your healthcare advocacy PLAN is a dynamic document that will reflect your healthcare concerns, values, goals, and wishes and can be changed or updated at any time.

You can get started organizing your information
by
purchasing our E-book: My Health Information.


Are you an aging adult who is without the support of adult children or close family members? Learn more about our Solo Agers Advocacy Initiative for services designed to meet your specific needs.


Advance Care Planning Guidance:

  • Assessing what you want and do not want for your Care:

    • Every Day

    • In An Emergency

  • Guidance identifying and designating a Health Care Proxy in your support network

  • Review of important documents to have in place

  • Tools to have conversations about your interests with important members of your support network

  • Guidance for updating and storing your plans


Advocacy Services

 

Research, Care Coordination, and Support:

  • Understanding a diagnosis and/or treatment options

  • Obtaining a second opinion

  • Medical appointment preparation

  • Assistance identifying and maintaining a medical team

  • Accompanying you or a loved one to medical appointment

  • Organizing medical records to limit medical error risk

  • Coordination of resources

  • Facilitating communication across your care team

  • Attending Care Conference / Family Meetings at the Hospital or Care Facility


Insurance/Medicare Appeals, Understanding Medical Bills:

  • Assistance challenging a scheduled discharge from a hospital/other care facility

  • Help and support coordinating an appeal or grievance after a denial of coverage

  • Reviewing Medical Bills to ensure accuracy

  • Assistance establishing a payment plan

  • Exploring options to address medical debt


THE ADVOCACY SERVICES PROCESS:

  1. Complete and submit our INTAKE FORM

  2. Set up an initial complimentary 15 minute phone consultation

  3. When you are ready to retain the advocacy services of Beacon Patient Solutions LLC, a client contract and our client information packet will be provided for completion.

  4. A $500 retainer will be collected at the time the completed signed contract is submitted and work will begin. The retainer fee will be applied hourly for services provided. Once the retainer is exceeded, clients can choose to purchase a patient advocacy package or choose to pay for services on an hourly basis.


Are you interested in assistance for something you do not see listed above?
Don't hesitate to be in touch!