Navigating today’s healthcare system can be confusing, complicated, and time consuming. The challenges become even larger when an individual or a loved one receives a complicated diagnosis or is facing a serious illness. Independent board certified patient advocates (BCPA) have been trained to navigate the complexities of today’s healthcare system.

Navigating today’s healthcare system can be confusing, complicated, and time consuming. The challenges become even larger when an individual or a loved one receives a complicated diagnosis or is facing a serious illness. Independent board certified patient advocates (BCPA) have been trained to navigate the complexities of today’s healthcare system. Patient advocates have varied professional backgrounds ranging from those who have previously worked in the healthcare system to those drawn to the work as a result of a profound personal experience.